lectio praecursoria

Lectio Praecursoria: The Data-driven Customer Relationship in Behavioural Life Insurance

Emotions and values matter in the making of data-driven insurance services suggests Maiju Tanninen in her doctoral thesis ” The Data-driven Customer Relationship in Behavioural Life Insurance “, which was examined at Tampere University on November 18, 2022. This post is the lectio praecursoria presented at the public examination.